Annual Support Contract for NicTool. Keep your NicTool in tip-top shape. An annual support contract includes the following services:
*
One OS upgrade
* prompt application of OS security updates
* NicTool updates as requested
* monitoring of daily status emails
* log processing and statistics (optional, for tinydns servers)
* remote availability monitoring (Nagios)
* implement and maintain firewall restrictions
* weekly integrity tests of system binaries (tripwire)
* monitor all terminal logins, reporting unusual ones
