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Other TNPI Software => NicTool => Topic started by: adam.dorsey on November 01, 2013, 02:00:52 AM

Title: Can't reset user's password as admin
Post by: adam.dorsey on November 01, 2013, 02:00:52 AM
Hi,

I have all permissions enabled for my currently logged in user in NicTool.  However, when I try to reset another user's password, I get the error "You must enter the correct current password to set a new one."  I have no idea what their password is, so I can't enter it in the "Current Password" box and see if that works.

Also, I appear to have forgotten my password for the root NicTool user.  Is there a way to reset that?

Thanks!
Title: Re: Can't reset user's password as admin
Post by: adam.dorsey on November 01, 2013, 02:28:58 AM
Update:

I found the root password and logged in as the root user.  However, I get the same error when trying to change the user's password.
Title: Re: Can't reset user's password as admin
Post by: matt on November 01, 2013, 08:03:06 AM
In the nt_user table is a column called is_admin. Flip that bit to 1, and you won't have to enter the previous password to change the another users password.
Title: Re: Can't reset user's password as admin
Post by: adam.dorsey on November 04, 2013, 01:29:50 AM
I changed the is_admin field for root to 1, but I'm getting the same issue while logged in as root.  Attempting to change a user's password without entering the old one results in the "You must enter the correct current password to set a new one" sanity error.

I have a workaround by manually changing the password in the database, but I figure it'd probably be a good idea to get to the root of the problem.

Forgot to mention before, this is NicTool 2.20.
Title: Re: Can't reset user's password as admin
Post by: matt on November 04, 2013, 07:33:34 AM
Ahah, there was a fix added in the 2.21 version of NicToolServer that makes is_admin work properly. It's available for download in the store.
Title: Re: Can't reset user's password as admin
Post by: adam.dorsey on November 04, 2013, 07:44:30 AM
Thanks a bunch, looks like it's time to file a ticket to do the update :)